FAQs

You have questions and we have answers. Your commonly asked questions.

Preparing for Treatment

Admissions & Intake

What are the steps of the admissions process?

We do a verification of your insurance benefits and a pre-screen assessment

Yes, most PPO insurance policies are accepted.
Yes, licensed by DHCS and Joint Commission Accredited
Oftentimes payment arrangements can be made on a case by case basis toward your deductible, at Destiny Recovery Center, we understand the top priority is getting you the help you need.

We have assisted many clients with pending legal issues, providing letters to courts, attorneys, probation/parole officers etc. ranging from acceptance letters to treatment, proof of admittance, progress reports and completion letters.

Each client and their needs are different so we meet them where they are and walk through that process with them to best support them.

Our dedicated staff will be there ready and waiting with a photo of you in hand prior to your landing in our licensed, company vehicle to safely transport you to the facility.
What you tell your employer is truly up to you and your unique situation, often times a person can tell their employer that they are being placed under the care of a doctor and you will be providing a doctor’s note (our medical director and case manager assists with documentation for employers, including FMLA, Disability etc.) this can be discussed further during the pre-screen assessment on the best route that meets your individual needs.
Some people tell their employers they are going to treatment while others do not want their employers knowing that, we can assist you with navigating that during your admissions call based on your needs and make sure that our Medical Director assists with the proper paperwork to make sure you are covered.

Chances are your loved ones may already know you are experiencing a life full of unmanageability and suffering; maybe you are the functional user who has kept it a secret and you are taking this amazing step to avoid losing it all. Whatever that looks like for you we are willing to support.

We can assist with speaking to family and educating them about our program and what to expect. Ultimately the decision is up to you and we can walk you through that once we speak to you and know your situation and needs. Your treatment at our facility is 100% confidential and you decide who knows you are here, how much they know about your treatment or if they know at all. 

You can let them know that you will be entering into treatment and provide our facility name, most cases we support you by providing an initial letter that shows you are accepted into the program, some information into our program, contact information and what your admission date and time looks like. We also let them know that we will let them know once your admission is complete we will contact them to let them know you are successfully admitted into the program and we are able to provide any updates they need to assist you in the process.

(Again, the program is 100% confidential so you must fill out a release form and determine how much we are able to update/information to provide on your behalf.) We are your support system.

At Destiny Recovery Center, we believe treating addiction often comes with the negative behaviors we have become accustomed to and feelings that we have avoided; that alone leaves the person suffering with substance use in a lot of pain and we want to meet you where you are at. For each and every client that looks different; we teach you how to learn new habits and change those key behaviors along with all the same treatment modalities you can find anywhere else. The difference here is that our number one goal is loving you until you love yourself which is most times the hardest thing for a person to do.
Normally you want to bring about a week’s worth of clothing. The treatment center provides you with normal toiletries and necessities, although if you have something special i.e. a special throw blanket or perfume etc. you are welcome to bring it. (anything sharp or perfumes or anything containing alcohol stays on your property that you can access to use)

After a black out period when you have completed detoxing and your stabilization, you will be meeting with your therapist. Your therapist will begin working with you to determine who those relationships are in your life and do a family session at which time the clinical team will evaluate your relationship; if it is a healthy relationship supportive to your recovery and they are willing to engage in your recovery process with your therapist a visit can be arranged. This is on a case by case basis dependent on each client and their needs.

We are always willing to speak to a family member and educate them about their addiction, our program, and what we have to offer. Oftentimes we will continue to check in with your loved one until they are ready and willing to make that commitment. A person has to come to a realization that they want the help so until they get to that place we can just be supportive reminding them that we are here and ready when they are.
FAQs About Our Program

Clinical Questions

What therapies do you provide?

At Destiny we use Evidence-Based Modalities including but not limited to:

  • Cognitive-Behavioral Therapy (CBT),
  • Dialectical Behavioral Therapy (DBT),
  • Psychotherapy,
  • Behavioral Therapy,
  • Trauma Informed Care,
  • Art Therapy,
  • Family/Couples Therapy,
  • Group Therapy and Process,
  • Experiential Therapy and much more.

 

Clients meet with their therapist a minimum of one time weekly along with their case manager one time weekly, although when/if a client feels they need to meet more often the option is always there.
Destiny Recovery Center is a 12 Step Program, although we support SMART Recovery and have had clients who prefer SMART Recovery (We meet them where they are at, tailor their programs, meetings and treatment plans to fit their personal needs)

Yes we have on-site medical care 24 hours a day

PHP is Partial Hospitalization- it is the step down from a 24 hour Detox/Residential setting where you are monitored from medical and clinical 24 hours a day 7 days a week to transitioning into a structured sober living environment while you program for 6 hours a day normally 5-6 days a week and begin to figure out what “recovery” means to you in a safe place, building relationships and really enjoying a sober community; learning how to have fun in recovery while learning to utilize the coping skills and other tools you’ve began to acquire a safe place.

IOP is Intensive Outpatient – this is a step down for clients who are now at a place where they can begin looking for work again or school while continuing to implement responsibilities back into their lives with only 3 hours a day of programming normally beginning at 5 days a week to start and eventually dropping to 3 days a week.

It is recommended to go to a PHP program from a Residential setting. Inpatient is truly a time to be detoxed and stabilized. It is setting a foundation for your recovery and giving you an opportunity to learn about some of the behaviors that got you to where you are; new coping skills; what your family dynamics look like along with other relationships you have; get healthy and take a moment to heal a little bit while being in a safe place and learning all about yourself; setting some goals for yourself to start working on your self esteem and a real look at what addiction is. For the best possible outcome PHP is highly suggested as it allows you to transition from a setting where you are surrounded by staff 24 hours a day 7 days a week; it is easy to stay on track and feel safe in your recovery as outside distractions seem to stop and you are in a place of protection.

By transitioning to the next suggested level of care you continue to receive a structured environment when life begins to hit you at 100 miles per hour. You are surrounded by a clinical team for multiple hours a day who can assist you through a triggering situation, continue to provide you solid support while you continue to get much needed care while you have a sober community to share your living environment with. Having like-minded peers with a common goal, a strong support system by a clinical team, a Case Manager, and a Therapist truly helps you transition safely back into everyday life at a safe pace.

Destiny Recovery’s Executive Director works diligently to build relationships with local aftercare programs vetting them and building solid relationships based on not only what’s provided clinically but what they do ethically. Then tours are done to ensure the program is what they say they are. Once a client at Destiny Recovery is at a point in their treatment where aftercare is a discussion, both your Case Manager along with the Executive Director take you to a minimum of 2-3 aftercare facilities where you get to personally tour; see the community; ask questions; and rate each facility 1-10. This gives our clients the ability to make an informed decision and investment into their continued recovery and best possible outcome.

Destiny Recovery is currently building out our alumni program! That entails a monthly weekend BBQ and always welcoming our alumni to come back speaking their experience, strength and hope to our current clients. We stay very close to all of our alumni, often speaking to them weekly, providing support and encouraging them to come back and be an inspiration to the next one in need while we celebrate them for all they are currently doing.

Detoxification can look different for each client based on how long they have used and the type of alcohol or substance(s) they are detoxing from. Normal detoxification can be anywhere from 4-14 days. There is no one size fits all, we customize each client’s needs and detox based on their history and walk them through that process from the moment they walk through the door.

Normally a full stay for Detoxification and Residential treatment is around 30 days.

Your treatment is 100% confidential.

Each client receives a minimum of one Case Management & one Therapy Session a week, at Destiny Recovery Center we are a small boutique facility which allows our Case Manager and Therapist to see you more often if there is a need.

We always encourage families to participate in your treatment. We do so by family sessions with you and your Therapist and communications with your Case Manager.

Psych consultations are available through our Medical Directors team on a case by case basis.

What Happens at Destiny Recovery Center

Our Facilities & Experience

What do the bedrooms include? (private, TV’s, etc)
Each room includes a full size bed, ample space, night stands, dressers, fans and closet space.
Our facility is beautiful and spacious, we have a small den area with reading material for personal reflection and meditation, a large flat screen tv in the living space, a very comfortable environment with a patio table and backyard with cornhole and other things to keep you occupied.

Clients are able to use the house phone to make their personal calls once out of the blackout period. Although we do understand that certain clients have employment needs, children at home, etc., some accommodations can be made with their phone/laptop to ensure they are able to take care of some needs while in our care. (This is a case by case basis)

Clients are able to vape and smoke while at Destiny Recovery Center in designated areas.

Rooms are semi-private meaning they have two beds per room, although when we have a smaller census we are able to accommodate private rooms.
It is always recommended to bring all current medications with you to treatment. This assists our doctors to continue you on current medications or rule out some in other cases.

You are able to bring books or magazines with you, you are also able to have a loved one send you reading material while you are here.

We will work with you around your needs when it comes to possible business calls, with the understanding that you are in treatment as well. Accomodations can be made (case by case) as long as it doesn’t obstruct you getting the recovery you need.

While you are in treatment anything with value is placed on your property including your wallet. During your black out period staff can do a store run for you and purchase what you need; once you are off your black out period you are able to go with staff to start building life skills such as going to the store etc. with the support of staff where you can take your wallet/money and return it back to your property for safekeeping upon arrival back to the facility.

Our facility is co-ed

If you have a support animal this can be discussed during your pre-screen assessment. This is a case by case situation with variables such as if you have the means to provide for your animal while in treatment and if there are other clients in the community with a possible allergy at that time.

Once clients are medically cleared and stabilized, they are able to begin re-entry into the community. We do this by taking them with the support of staff to the store, on brisk walks in the community in the morning and experiential outings on the weekends. The outings vary depending on the current community and are never quite the same. Our clients have done nature hikes in the mountains of Big Bear to see the American Bald Eagle to mindfulness outings on the sunny California beaches. Escape rooms are used to help clients with team building activities and coping with stressful situations and whale watching to find the beauty in recovery with natural gifts that are all around us. At Destiny we also try to bring meaning to each and every outing we do, even if that means learning a little bit about self care and getting haircuts and just being in the moment to feel good about ourselves!

Most importantly, clients have the opportunity to try different 12 step meetings to find out what works for them; AA/NA/CMA, book studies, topic meetings, speaker meetings, SMART Recovery… Giving clients room to explore and find what their likes and dislikes are what promotes better outcomes for sustained recovery. We also give our clients who show an interest, an opportunity to attend church with staff. We feel it is important to make sure the client is receiving everything that is important to their core beliefs in their recovery.

Need help?

At Destiny ​​​​​​​Recovery, treatment isn’t one size fits all.
We want to hear your story.

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Destiny Recovery Center has earned the Gold Seal of Approval from The Joint Commission, and we consistently strive to provide the highest quality of care possible to our patients and their families. The mission of The Joint Commission is to continuously improve the safety and quality of care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations. The Joint Commission’s comprehensive accreditation process evaluates an organization’s compliance with these standards and other accreditation requirements. Below are the accredited care services we offer and the locations at which they’re administered.

To earn and maintain The Joint Commission Gold Seal of Approval, an organization must undergo an on-site survey by a JC surveyor or team at least every three years. Joint Commission standards address the organization’s level of performance in key functional areas, such as patient rights, patient treatment, and infection control. Standards set forth performance expectations for activities that affect the safety and quality of patient care. If an organization does the right things and does them well, there is a strong likelihood that its patients will experience good outcomes. –Organization– cares about what you think about our program, and we therefore want to always keep communication open.

Through this notice, we want to encourage any individual who has concerns about patient care or safety at our facility to contact –Organization– management directly. We are confident that once a concern is addressed with us, we can satisfy and resolve any issue. Although unlikely, if an individual’s concern cannot be resolved by working with us directly, the individual is encouraged to contact the Joint Commission. The contact number is 800-984-6610.

jointcommission.org